Shipping policy
SHIPPING
UK Orders are shipped using Royal Mail 2nd Class / Royal Mail Tracked 48 / Evri 24
International Orders are shipped using Royal Mail Tracked Worldwide / USPS Tracked
Please check your emails and spam folders for confirmations and tracking information and follow the estimated lead times below before getting in touch.
All prints are made to order and our lead time before dispatch is 1 - 3 working days This is likely to increase during busy periods such as Black Friday, Christmas, seasonal sales or if communicated anything else via Instagram.
FULFILMENT CENTRES
Products are dispatched from a number of fulfilment centres. This means that your order may arrive in a number of parcels if you have ordered a selection of items.
Prints ( Unframed A3 - A5) : Printed & dispatched by Refined Spaces.
Prints (Unframed/Framed A1, A2, 40x 50cmx 50x70cm & Square Prints): Printed and dispatched by external framing team.
Please note that items fulfilled by external partners may have longer delivery times than those shown at checkout.
SHIPPING PRICES
UK Orders - Free UK delivery on all orders
International Orders - Prices are calculated at checkout depending on the weight of the parcel and location of delivery.
ESTIMATED SHIPPING TIMES
Destination | Estimated Delivery Time
UK - 1-5 working days
US - 5-10 working days
Ireland - 5 - 10 working days
Europe - 10 - 14 working days
ROW - 10 - 14 days
Please note that working days do not include weekends or public holidays (including bank holidays) in your country. Delivery times are estimates and may vary.
Customers are responsible for any import duties or customs fees. If your parcel is delayed or held at customs, feel free to email me at chantelle@refinedspaces.uk — I’ll do my best to assist.
General Product Safety Regulation (GPSR) Compliance
We are committed to ensuring that all products offered through our website comply with the applicable safety standards as required under the EU General Product Safety Regulation (GPSR).
As per Regulation (EU) 2023/988 on general product safety, we take all reasonable steps to ensure that the products we make available to EU consumers are safe and compliant with all relevant EU legislation.
Authorised Representative in the European Union
In accordance with the requirements of the GPSR, our appointed authorised representative within the European Union is:
