Shipping policy

SHIPPING

UK Orders are shipped using Royal Mail 2nd Class / Royal Mail Tracked 48 / Evri 24

International Orders are shipped using Royal Mail Tracked Worldwide / USPS Tracked

Please check your emails and spam folders for confirmations and tracking information and follow the estimated lead times below before getting in touch.

All prints are made to order and our lead time before dispatch is 1 - 3 working days This is likely to increase during busy periods such as Black Friday, Christmas, seasonal sales or if communicated anything else via Instagram (@refinedspaces.uk)

FULFILMENT CENTRES

Printed and dispatched by Refined Spaces

  • UK unframed prints (A5, A4 & A3)

Printed and dispatched by our specialist framing partner

  • All international unframed prints (A5 - A1)
  • 40 × 50 cm prints
  • 50 × 70 cm prints
  • Square prints

Printed, framed and dispatched by our specialist framing partner

  • All framed prints (all sizes)

Please note that items fulfilled by external partners may have longer delivery times than those shown at checkout.

 

SHIPPING PRICES

UK Orders - Free UK delivery on all orders

International Orders - Prices are calculated at checkout depending on the weight of the parcel and location of delivery.

ESTIMATED SHIPPING TIMES

Destination | Estimated Delivery Time

UK - 1-5 working days

US - 5-10 working days

Ireland - 5 - 10 working days

Europe - 10 - 14 working days

ROW - 10 - 14 days

Please note that working days do not include weekends or public holidays (including bank holidays) in your country. Delivery times are estimates and may vary.

There are no import duties or customs fees for any order. If your parcel is delayed or you experience any issues with delivery, please email me at chantelle@refinedspaces.uk and I’ll do my best to assist.

 

General Product Safety Regulation (GPSR) Compliance

We are committed to ensuring that all products offered through our website comply with the applicable safety standards as required under the EU General Product Safety Regulation (GPSR).

As per Regulation (EU) 2023/988 on general product safety, we take all reasonable steps to ensure that the products we make available to EU consumers are safe and compliant with all relevant EU legislation.

Authorised Representative in the European Union

In accordance with the requirements of the GPSR, our appointed authorised representative within the European Union is:

  • Name: Print Post EU
    Address: Plaza 11E, 4782 SL Moerdijk, Netherlands
    Email: euproduction@printpost.co.uk